Effective Date: August 20, 2026 | Last Updated: August 20, 2026
By booking, scheduling, or using any cleaning service provided by Four Jays Cleaning LLC ("Four Jays Cleaning," "we," "us," or "our"), you ("client," "you") agree to be bound by these Terms & Conditions and Service Policies (the "Terms"). If you do not agree to these Terms, please do not book or use our services.
Four Jays Cleaning LLC provides the following categories of cleaning services:
The specific scope of work for each appointment will be confirmed with the client at the time of booking or in a written quote/invoice.
Appointments may be booked by phone, email, or through our website. We will confirm the date, time, service type, and price with you before the appointment.
Clients must ensure our cleaning staff can access the property at the scheduled appointment time. If our team cannot access the property at the scheduled time, the appointment may be treated as a missed appointment, and rescheduling may be required.
We ask that clients provide at least 24 hours notice if they need to cancel or reschedule an appointment.
Cancellations or reschedules made with less than 24 hours notice will be charged a $40 cancellation fee. This fee also applies to no-shows and appointments we are unable to access at the scheduled time.
To cancel or reschedule, please contact us at [email protected]. Cancellations made 24 hours or more in advance are free of charge.
Payment is due at the time service is completed. Additional charges may apply if the actual condition of the property differs significantly from what was described.
Our cleaning staff do not accept payment on-site. All payments must be made through the methods designated by Four Jays Cleaning LLC at booking.
Card and billing details are processed through secure, PCI-compliant payment processors. We do not store full card numbers on our own systems.
If you are not satisfied with any aspect of a completed cleaning, please contact us within 24 hours so we can discuss and address the issue.
Four Jays Cleaning LLC maintains general liability insurance. We are not responsible for damage resulting from pre-existing conditions, normal wear and tear, or items not properly secured or disclosed as fragile prior to service.
Any damage or loss must be reported within 24 hours of the completed service, with a description and photos where possible. We will investigate all timely claims in good faith.
To the fullest extent permitted by law, Four Jays Cleaning LLCs total liability for any claim is limited to the amount paid for the specific service. We are not liable for indirect, incidental, or consequential damages.
We may take before-and-after photos for quality control and, with your consent, for marketing. Photos will not be used publicly without your permission.
We collect basic contact and property information solely to schedule services, communicate about appointments, and process payment. We do not sell your personal information to third parties. You may contact us at any time to request corrections or deletion of your information.
Either party may discontinue recurring service with reasonable advance notice. Four Jays Cleaning LLC reserves the right to decline or discontinue service for unsafe conditions, non-payment, or abusive conduct.
These Terms are governed by the laws of the State of Georgia. Any disputes will be handled in the appropriate courts of Gwinnett County, Georgia.
We may update these Terms from time to time. The Last Updated date at the top reflects the most recent revision. Continued use of our services after changes are posted constitutes acceptance.
Four Jays Cleaning LLC
Dacula, Georgia, USA
Email: [email protected]
© 2026 Four Jays Cleaning LLC. All rights reserved.